Privacy Statement for North Nashville Collision North Nashv

Privacy Policy
Hays North Nashville Collision
Effective Date: May 4, 2026  

Hays North Nashville Collision (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information from visitors to our website, customers, and others who interact with our business in Tennessee.  

We may collect the following types of information:  

• Personal Information: Name, address, phone number, email address, and driver or vehicle details provided when scheduling service, requesting estimates, or communicating with our team.  
• Vehicle Information: Make, model, year, VIN, insurance details, and service history.  
• Payment Information: Transaction details when you make payments for services.  
• Technical Information: IP address, browser type, pages visited, and other data automatically collected when you use our website.

We use your information to:  

• Provide repair estimates and complete authorized services.  
• Communicate updates related to your appointment or repair status.  
• Process payments and insurance claims.  
• Improve our services, website functionality, and customer experience.  
• Comply with legal or insurance requirements.

We do not sell or rent your personal information to third parties.  

We may share information with:  

• Insurance providers or adjusters to process claims.  
• Service vendors and business partners (e.g., parts suppliers) necessary to complete your repair.  
• Legal authorities when required to comply with applicable laws or protect our legal rights.

All third parties are expected to protect your information consistent with this policy.  

We maintain appropriate administrative, physical, and electronic safeguards to help protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.  

You may request to access, update, or delete your personal information by contacting us directly. You may also opt out of marketing communications at any time.  

Our services are not directed to individuals under 16, and we do not knowingly collect information from minors.  

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be posted on our website with a revised effective date.  

If you have questions about this Privacy Policy or our data practices, please contact:  

Hays North Nashville Collision
Address: 801 Gallatin Pike North Nashville, TN 37115
Phone: 615-865-8882
Email: bradley.parsons@northnashvillecollision.com